Our services are tailored to one’s preference and on pre-order basis, hence we require full payment at the time of order
FOR EVENTS:
8 weeks cancellation is required for full refund (excluding all bank charges)
If less than 8 weeks notice is given, there will be a 25% charge on Total amount.
For all other orders at least 48 hours notice is required for full refund (excluding all bank charges).
If less notice is given, a gift voucher is issued which must be used up within 90 days.
If you’re expecting a refund for any reason, please allow 5-10 working days for this to reflect on your bank account.
RETURNS:
WE DO NOT ACCEPT RETURNED GOODS FOR HEALTH AND SAFETY REASONS
PRICE CHANGE:
Please note, we reserve the right to update our prices based on fluctuating market prices