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REFUND POLICY

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PAYMENT

Our services are tailored to one’s preference and on pre-order basis, hence we require full payment at the time of order

FOR EVENTS:
8 weeks cancellation is required for full refund (excluding all bank charges)

If less than 8 weeks notice is given, there will be a 25% charge on Total amount.

For all other orders at least 48 hours notice is required for full refund (excluding all bank charges).

If less notice is given, a gift voucher is issued which must be used up within 90 days.

If you’re expecting a refund for any reason, please allow 5-10 working days for this to reflect on your bank account.

RETURNS:
WE DO NOT ACCEPT RETURNED GOODS FOR HEALTH AND SAFETY REASONS

PRICE CHANGE:
Please note, we reserve the right to update our prices based on fluctuating market prices